Customer Service Hours:

Monday through Friday: 7:00 a.m. to 5:00 p.m. ; Saturday 8:00 a.m. to 12:00 p.m.

Contact Information:

Phone Number: (888) 467-7600 or (310) 366-7600

Fax: (310) 366-7606

Website: wasteresources.com

Email: hawgardens@wasteresourceshg.com

Reduce and Reuse

Here are some tips on ways to easily reduce and reuse:

• Buy food in bulk to reduce packaging waste
• Use reusable shopping bags instead of single-use bags
• Use rechargeable batteries instead of single-use ones
• Donate gently used items
• Take your own travel mug to your favorite coffee shop and cut down on
  the use of paper/plastic cups and lids

• Let's Sort Things Out–What Should Go Into Your Recycling Bin - YouTube   (ENG)

• Vamos a separar bien: qué debe ir en su bote de reciclaje - YouTube   (SPAN)

Additional Services

For Hawaiian Gardens residents:

Senior Citizen Discounts (65+ who also qualify for Edison’s CARE program) and smaller standard cart sizes

• Valet Service (for help in setting out your carts)
• Cart Replacement (if your carts are damaged or missing)
• Sharps Mail-Back (an easy way to keep sharps out of the trash)
• Extra Pickups (two per year)
• Bulky Item Pick Up (up to 6 large or heavy household items per pick up) -
  see section for changes due to the COVID-19 global pandemic
• Bin or Roll-Off Service (for bigger clean-up jobs)

Schedule of Non-Collection Days

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

*If the holiday falls on a weekday, collection is delayed by one business day. Visit wasteresources.com/holidays for updated information.

Household Hazardous Waste, Batteries, Universal Waste, and
Electronic Waste

Household Hazardous Waste (HHW) and Universal Waste (UW) cannot be disposed of with household trash or recycling, down the drain, or by  abandonment. HHW and UW must be disposed through the County’s HHW  program.  Visit 888cleanla.com for more information and for upcoming one-day collection events, including events in Signal Hill (two Saturdays per month).
E-waste can be recycled through the bulky item collection program or the County HHW collection program. Call WR to schedule a pickup.

Common Household Toxics

Sharps Recycling Kit

Three easy steps to conveniently and responsibly dispose of needles, lancets, and other sharps:

• Step 1: Call WR to request a free Sharps Kit
  (container, pre-paid postage label, and form),
  which will be delivered to your home the
  following week.
• Step 2: Fill the container with Sharps.
• Step 3: Sign the form included in the side pocket of the kit and mail the
  container by using the pre-paid postage label provided.
  Residents will receive one (1) free Sharps Mail-Back Kit, with additional kits
  available for a nominal co-pay. Limit one (1) kit at a time.

Service Notes

• Place all carts curbside by 6:00 a.m. on your regularly scheduled service day and promptly remove carts after service.
• Lid opening should face toward the street and carts placed side by side at least two feet (2') apart and three feet (3') from parked vehicles or objects.
• Lids should be closed and carts should not be overfilled. This may cause spillage. The recovery of spilled items will be the responsibility of the resident.
• Watch the weight! The maximum weight for the 64-gallon carts is 80 lbs and 100 lbs for 96-gallon carts.
• If your cart is unserviceable, your driver will leave a warning notice with a corrective action for the following week's collection.
• Additional blue recycling and green greenwaste carts are available for free. There is a fee for additional gray trash carts.

Only Greenwaste in the Green Cart!

The green cart is for yard waste only . WR will tag carts that have too much trash in them. Continued violations will result in removal of the cart(s) and replaced with additional trash cart(s), along with a corresponding increase in your quarterly bill.

Bulky Household Item Collection and Bin Service

Bulky items are any household items that do not fit in a residential cart, but can be lifted by two people. Examples include furniture, water heaters,  appliances,electronics, and bulky yard waste.
Call WR to schedule a pickup. You will be asked to describe the items that will
be left on the curb for pickup. Effective immediately and until further notice, all mattresses must be bagged and sealed before being set out for collection.  Mattresses with bed bugs will not be collected. Loose trash will not be picked up.
Pickups are the same day as your regular collection day. Requests can be made
up to seven (7) days in advance and need to be called in before noon the day
before requested pickup (i.e., by noon Tuesday for Wednesday pickup).
Residential and multi-family customers are eligible for five (5) free pickups per
calendar year, with a limit of six (6) items per collection. More than five
collection services per year will be subject to a surcharge.

Christmas Tree Recycling

A separate WR truck will pick up your tree on the same day as your regular
service (December 28, 2022 - January 25, 2023). Your tree will be reused as
compost or mulch. Help us close the recycling loop by participating in this
service!

What You Need to Do:

• Place your tree curbside the same day as your regular
  service. For multi-family with bin service, trees can be
  left in the enclosure area.
• Remove all decorations (ornaments, tinsel, etc.) and
  metal or plastic plant stands (wooden tree stands may
  be left on the tree). Flocked trees are okay.
• Do not place your tree in a bag.
• Trees over six feet (6') tall must be cut in half.

SERVICE ADVISORY

WR continues to ensure that there are no major service interruptions during  the global Coronavirus pandemic (COVID-19), while protecting its employees  from the spread of the virus. EFFECTIVE IMMEDIATELY AND UNTIL FURTHER  NOTICE, the following emergency service guidelines/requirements are in effect:

• All trash/recyclables must be in containers. Any trash outside of containers
  will not be collected - contact our office for an extra pickup;
• For safety, WR drivers must remain inside their vehicles at all times;
• All waste containers must be accessible for service by the collection
  vehicles. Do not place your containers close to cars or structures;
• All container lids must be closed. Do not overfill your container(s). This
  may cause spillage. The recovery of spilled items will be the responsibility
  of the resident. For additional containers or service, please call our office or
  email us at info@wasteresourceshg.com;\
• Do not approach the WR driver for additional services. Call Customer
  Service for such requests;
• Bulky Items: All mattresses must be bagged and sealed before being set
  out for collection. Mattresses with bed bugs will not be collected. Loose
  trash placed along with bulky items will not be collected.

To read this entire advisory, visit wasteresources.com/covid19-customers.
Check our website periodically for the latest updates on service changes due to
the COVID-19 global pandemic.

Recycle

• Plastic containers, bottles, tubs, jars, and clear plastic film bags
• Newspaper, magazines, phone books, envelopes, clean white and colored  paper, mixed paper
• Aluminum, tin, metal, and bi-metal cans, metal hangers
• Glass bottles and jars
• Milk, juice, and soup cartons
• Cardboard and paperboard (i.e. cereal boxes), flattened

Note: WR will tag carts that have too much trash in them. Repeated violations  will result in more black-lid trash cart(s), which will be billed to you directly.

Your Carts are NOT for:

• Appliances
• Construction materials, dirt, sand, stone, or concrete
• Lawn furniture
• Rubber tires, bulky household items, or hazardous waste

Greenwaste

Grass, leaves, and small branches less than three (3) inches thick and four (4)  feet long. 

Note: WR will tag carts that have too much trash in them. Repeated violations  will result in more trash cart(s), which will be billed to you directly.

ECO-TIP: To help conserve energy, reduce traffic, and improve air quality, wait until your green-lid cart is full before setting out for service.